Canadian Call Management Association
Webinars
At CAM-X, we pride ourselves on our member interaction and encouragement. Sharing our knowledge keeps us connected and current in today’s world. Our extensive Webinar collection can help grow your employees, your business and yourself!
Upcoming Webinars
Introducing our Vendor Spotlight Series: An opportunity to visit with our supplier members to find our everything
there is to know with an arena for Q & A - All FREE
May 14 - Vendor Spotlight: CallShaper
May 21 - COACH U Huddle - by invitation only
May 22 - Personality Profiling Demo
June 12 - Vendor Spotlight: Onvisource
June 18 - Vendor Spotlight: Amtelco
July 9 - Vendor Spotlight: Kauneonga
September 11 - Vendor Spotlight: SingleComm
September 24 - Vendor Sporlight: CloudConsult
September 25 - Marketing Series Part One
Building Your Brand and Customer Personas
October 9 - Marketing Series Part Two
Crafting a Winning Marketing Strategy within Your Budget
October 10 - Vendor Spotlight: BrightSpot
Webinar Series
Workplace
Harassment
Not JUST
The Answering Service
Maintaining Your Cool Under Pressure
Managing Remotes in The Call Center
Why We Do
What We Do
Learner Focused
Education
Building Trust
in Teams
Coping with
Stress
Dealing with Difficult People and Situations
Feedback
Conversations
Coping Skills, Recognition, and Remote Learning
Wow
Service
Remote Training
Road Trip
Building a Culture
of Inclusion
Building a Culture of Inclusion in The Call Center
Leadership Training Grow to Greatne
Mental Health and
Self-Care
How to Weather Storms and Succeed in Business
Overcoming Change
Resistance
Cybersecurity
Why We Do What We Do and The Power of Vulnerability
Best Practices Hiring and Training in a Remote World
Managing Stress Over The Holiday Season
Employee Management of Encouragement and Discipline
Employee Needs in
The Call Center
Multi-Generations
Call Center
Agent Learning
Techniques
Mental Health
Let's Talk
Prioritizing Important
and Urgent
Transitioning to a
Leadership Role
Change Management
Financial
Literacy