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Canadian Call Management Association

62nd Annual Convention & Tradeshow
AGENDA

Saturday October 24th, 2026

4:00pm - 6:00pm

Board Meeting


Sunday October 25th, 2026

10:30am - 3:00pm

Pre Convention Excursion - Niagara Takes Flight.  *pricing TBA ** subject to change

12:00pm - 4:00 pm

Exhibit Hall Set Up

Victoria Falls Room

6:00pm - 8:00pm

Convention Opening Reception – Wildflower Social Afterwards

Great Lakes Room

Monday October 26th, 2026

7:00am

Memorial Morning Walk for Michael Leibowitz

8:00am - 9:00am

Networking Breakfast

Foyer - Great Falls Ballroom

9:00am - 9:10am

Welcome and Opening Remarks: CAM-X President Gloria Tonne

Angel/Niagara Falls Room

9:10am - 10:30am

Opening Keynote: Cherry Rose Tan
Still Standing: What It Takes to Thrive & Innovate in a Messy World.
CHERRY ROSE TAN emerges as a beacon of resilience, offering the essential strategies for navigating the pressures of building and leading our organizations into the future.

Angel/Niagara Falls Room

10:30am - 10:40am

Address from Presenting Sponsor

10:40am - 11:00am

Exhibitor Break

11:00am - 12-00pm

CAM-X Annual General Meeting

12:00pm - 1:00pm

Luncheon

1:00pm - 2:15pm

AI 3.0 - Taulant Matraku & John Fallahee

2:15pm - 3:00pm

Address from VIP Sponsors & Supporting Sponsors

3:00pm - 3:15pm

Networking Break

3:15pm -3:45pm

Micro Learning Session 1 - John Fallahee

3:45pm - 4:15pm

Micro Learning Session 2 - Taulant Matraku

4:15pm - 5:30pm

Wine & Beer with the Vendors

Tuesday October 27th, 2026

7:00am

Memorial Morning Walk for Michael Leibowitz

8:00am - 9:00am

Networking Breakfast

9:00am - 9:15am

Welcome from ATSI President

9:15am - 10:30am

Sanjay Nash - 10-80-10 Principle, a practical framework that helps individuals, teams and organizations achieve meaningful and lasting results.

10:30am - 11:00am

Exhibitor Break

11:00am - 11:45am

Operation KPI's Tom Dalton

11:45am - 12:30pm

Middle Management Jen Ferby

12:30pm - 1:30pm

Luncheon

1:30pm - 1:40pm

NAEO Update

1:40pm - 2:45pm

Big Ideas start at Small Tables – Gary Pudles

2:45pm - 3:00pm

Networking Break

3:00pm -3:30pm

Micro Learning Session 3 – Justin Massey

3:30pm - 4:00pm

Micro Learning Session 4 – Rob Van Buskirk

6:00pm

Gala Event - AEO/AOD Awards  - Dress to impress!!


Thank you to our SPONSORS











Information
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Phone (905) 309-0224

info@camx.ca

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