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• The Power of Positive Phrasing: Same Message. A Brighter Approach.

  • When
    11/19/2026
  •  
    11:00 AM
  • Location
    Teams

  Register

  The Power of Positive Phrasing: Same Message. A Brighter Approach.

  On Thursday November 19th join our interactive workshop, The Power of Positive Phrasing: Same Message. A Brighter Approach.

  Whether you're an experienced agent or a supervisor, this is an opportunity to share your experience, challenge your thinking, and walk away with techniques you can use every day.

  Two available times:

   Thursday November 19th at 11:00 AM EST and 2:00 PM EST
  Only $99 (CAD) / Unlimited Attendees!

  We'll explore real-life caller situations and challenge ourselves to find ways to deliver difficult messages while remaining positive, empathetic, and professional.

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