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• Mastering Client Onboarding: Bridging Client Vision & Floor Reality

  • When
    10/08/2026
  • Location
    Teams

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  Mastering Client Onboarding: Bridging Client Vision & Floor Reality

  On Thursday October 8th join our 75-minute interactive workshop, Client Onboarding & Optimization: Bridging the Gap Between Design and Reality.

  Frontline agents, supervisors, and operations leaders are teaming up to break down and overhaul broken real-world accounts across two available times:

   Thursday October 8th at 11:00 AM EST and 2:00 PM EST
  Only $99 (CAD) / Unlimited Attendees!!

  • Bring your floor experience and help us build scripts that actually work.

  • Take a real, at-risk legacy account and strip away the fluff to build a flow that protects call times and keeps callers happy.

  • Tackle external databases head-on, focusing on system-to-system IT communication, reducing dual entry, and mistake-proofing complex setups.

  
  

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• 62nd Annual Convention & Trade Show

  • Start
    10/25/2026
  • End
    10/27/2026
  • Location
    Niagara Falls, Hilton Falls View

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  Where Greatness Flows Together
  
  
  

  
  

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• Sponsorship Opportunities - 62nd Annual Convention & Trade Show

  • Start
    10/25/2026
  • End
    10/27/2026
  • Location
    Niagara Falls, Hilton Falls View

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  Sponsorship Opportunities

  We would be truly honoured to have you join us as a sponsor for our upcoming conference. This event offers meaningful opportunities to showcase your brand, connect with industry leaders, and drive real business growth. Partnering with us positions you at the forefront of a dynamic and engaged community.

  
  
  

  
  

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• Pre Conference Excursion - FLY OVER NIAGARA

  • When
    10/25/2026
  •  
    10:00 AM
  • Location
    Niagara Falls

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